{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/iiif/804xg9hf44/manifest","type":"Manifest","label":{"en":["Dr. Marcy Wiemers"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/246/original/CenterForHistoryFamilyMedicine_2c_RGB.png?1773344256","metadata":[{"label":{"en":["Description"]},"value":{"en":["\u003cp\u003eThis oral history interview with Dr. Marcy Wiemers, Associate Program Director for the Family Medicine and Community Residency at Robert B. Green in San Antonio, Texas, documents her experiences providing care during the COVID-19 pandemic. Dr. Wiemers discusses caring for an underserved patient population facing significant barriers to healthcare access, the rapid shift in clinical operations, the expansion of inpatient services, and the use of telehealth and community-based outreach efforts. She reflects on the fear and uncertainty experienced by patients, residents, and healthcare providers, the health disparities intensified by the pandemic, and the resilience, teamwork, and adaptability that enabled continued patient care. The interview also explores the pandemic’s lasting impact on healthcare delivery, including expanded telehealth services, care navigation programs, and a deeper understanding of patients’ social and cultural challenges.\u003c/p\u003e (summary)"]}},{"label":{"en":["Rights Statement"]},"value":{"en":["\u003cp\u003eThis item is protected by U.S. copyright and related rights. It is being made available by the Center for the History of Family Medicine as its rights-holder for noncommercial use, including sharing and adapting the work. No permission is required for noncommercial use so long as attribution is provided. All other uses require permission from the Center for the History of Family Medicine.  Disclaimer:  The views presented in this broadcast are the speaker’s own and do not represent those of CHFM or the AAFP Foundation. The information presented is for general, educational, or entertainment purposes and should not be considered legal, health, financial, or other advice. \u003c/p\u003e"]}},{"label":{"en":["Date"]},"value":{"en":["2025 (created)"]}},{"label":{"en":["Type"]},"value":{"en":["interview"]}},{"label":{"en":["Agent"]},"value":{"en":["Dr. Alexis Ramos (Interviewer)"]}},{"label":{"en":["Format"]},"value":{"en":["video"]}},{"label":{"en":["Keyword"]},"value":{"en":["family physician","family medicine","Covid-19","pandemic"]}},{"label":{"en":["Subject"]},"value":{"en":["Marcy Wiemers (personal name)"]}},{"label":{"en":["Language"]},"value":{"en":["English (primary)"]}}],"summary":{"en":["\u003cp\u003eThis oral history interview with Dr. Marcy Wiemers, Associate Program Director for the Family Medicine and Community Residency at Robert B. Green in San Antonio, Texas, documents her experiences providing care during the COVID-19 pandemic. Dr. Wiemers discusses caring for an underserved patient population facing significant barriers to healthcare access, the rapid shift in clinical operations, the expansion of inpatient services, and the use of telehealth and community-based outreach efforts. She reflects on the fear and uncertainty experienced by patients, residents, and healthcare providers, the health disparities intensified by the pandemic, and the resilience, teamwork, and adaptability that enabled continued patient care. The interview also explores the pandemic\u0026rsquo;s lasting impact on healthcare delivery, including expanded telehealth services, care navigation programs, and a deeper understanding of patients\u0026rsquo; social and cultural challenges.\u003c/p\u003e"]},"requiredStatement":{"label":{"en":["Attribution"]},"value":{"en":["\u003cp\u003eThis item is protected by U.S. copyright and related rights. It is being made available by the Center for the History of Family Medicine as its rights-holder for noncommercial use, including sharing and adapting the work. No permission is required for noncommercial use so long as attribution is provided. All other uses require permission from the Center for the History of Family Medicine. \u0026nbsp;Disclaimer: \u0026nbsp;The views presented in this broadcast are the speaker\u0026rsquo;s own and do not represent those of CHFM or the AAFP Foundation. The information presented is for general, educational, or entertainment purposes and should not be considered legal, health, financial, or other advice.\u0026nbsp;\u003c/p\u003e"]}},"provider":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["Center for the History of Family Medicine"]},"homepage":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/","type":"Text","label":{"en":["Center for the History of Family Medicine"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/246/original/CenterForHistoryFamilyMedicine_2c_RGB.png?1773344256","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/313/472/small/Wiemers.mov_1783008751.jpg?1783008756","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472","type":"Canvas","label":{"en":["Media File 1 of 1 - Wiemers.mov"]},"duration":815.32227,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collection_resource_files/thumbnails/000/313/472/small/Wiemers.mov_1783008751.jpg?1783008756","type":"Image","format":"image/jpeg"}],"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/content/1","type":"AnnotationPage","items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-centerforthehistoryoffamilymedicine.s3.wasabisys.com/collection_resource_files/resource_files/000/313/472/original/Wiemers.mov?1783008745","type":"Video","format":"video/mp4","duration":815.32227,"width":640,"height":360},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472","metadata":[]}]}],"annotations":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016","type":"AnnotationPage","label":{"en":["Interview with Dr. Marcy Wiemers [Transcript]"]},"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Transcribed by Corynne McEachern on 09/10/2025\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=0.0,0.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): So, I’m Alexis Ramos. Today’s date is June 2nd. We are at the Robert B. Green, downtown. And you’re Marcy Wiemers, and is it okay if we go ahead and proceed with the interview?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=0.0,12.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/3","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Yes.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=12.0,12.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/4","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Okay, perfect. So go ahead and just describe your current title.\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=12.0,17.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/5","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): So I'm the Associate Program Director for the Family Medicine and Community Residency.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=17.0,22.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/6","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Perfect. Okay. And then go ahead and describe a typical day in the clinic for you prior to 2020. Before COVID.\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=22.0,32.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/7","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): A typical day in the clinic would be showing up at 7:30, seeing patients or supervised residents seeing patients, maybe a noon meeting, maybe some administrative work in the afternoon done in this office.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=32.0,50.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/8","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Okay, great. Excellent. And so can you tell us a little bit about the population you serve at the Robert B. Green? Any unique needs the population has?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=50.0,59.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/9","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Very underserved population. Many barriers to care, whether transportation, whether it's family dynamics, education, health literacy, worked in educational programs prior to this with an underserved population. But I would say have definitely seen more barriers when I transitioned to San Antonio.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=59.0,83.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/10","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Got you. Okay. And where were you before?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=83.0,85.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/11","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Corpus Christi.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=85.0,87.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/12","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Okay. And so describe what your title or rule was in primary care during the 2020 pandemic. Still no changes in your title or anything?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=87.0,95.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/13","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): No.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=95.0,96.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/14","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): No. Okay. And then what setting did you spend most of your time in during the pandemic, inpatient, outpatient, virtual mix of both.\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=96.0,108.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/15","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): So mix of both. Not a whole lot of virtual just because of access for patients and not able to connect virtually though it was a good option. Predominantly outpatient, but a lot of inpatients since we started running two services to take care of the high volume of inpatients. And because we saw less volume outpatient due to patients being very scared to come to care.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=108.0,139.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/16","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Absolutely. Okay. And so what do you remember about those first few weeks in clinic when the word COVID started buzzing around?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=139.0,148.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/17","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Just a general fear, lack of knowledge, and that was from residents calling from outside rotations in tears. They were worried that they were going to take COVID home to their family, just lack of knowledge. I remember thinking I wanted to be in Colorado. I canceled a trip to Colorado as soon as it started because they like, we can't have you go. So I was supposed to be with my family in Colorado, so I was like, okay, but this is why we did what we did. Right? And so, yeah, just a lot of fear, but a lot of also motivation. We usually went in this career to help people and there is obviously going to be a need.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=148.0,201.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/18","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Yeah. Okay. And so yeah, you kind of touched on what you were seeing and hearing from patients and coworkers. Did patients in the area experience the pandemic differently than others, you think?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=201.0,217.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/19","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Yes. Than this area. So during, at the beginning of the pandemic, we moved to Castroville, which was more rural, much less diversity in Castroville. And that's just to be close to our farm location wise was the reason that we moved. But very much a dichotomy where we were living. People weren't necessarily wearing masks, they didn't worry. But when you talk about different cultures and higher risk with COVID, where we moved to is predominantly white and Hispanic, and you didn't see as much as the complex and the barriers. And I would say the destruction of family structure and everything that happened with the high stress and stuff that we saw here in our patient population. And I feel like here, everyone expected everyone to die when they got COVID and where I was living, everyone was like, yeah, who cares? I'm going to be fine kind of thing. And there were people that got really sick, but they still would not go to the hospital. They wouldn't get care, A lot of non vaccination where we live. It was just a total different mindset, which was a challenge.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=217.0,308.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/20","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): That's a good way to kind of compare those two populations. Thank you. And so it kind of sounds like there were some health disparities. So what health disparities, if any, did you witness were being exacerbated by the pandemic?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=308.0,326.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/21","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Everything. So there was such a fear in those that already had so many barriers to care and access to healthcare that they, outside of COVID, did not come in to get taken care of. I mean, the fear was crippling. And so not getting sick from COVID maybe, or maybe getting sick and having people around 'em die from COVID, but also getting deathly ill from other illnesses, just I think the fear was completely paralyzing and less resources to overcome that fear in our patient population.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=326.0,361.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/22","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Absolutely. And so how did our clinic handle health disparities that were exacerbated?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=361.0,367.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/23","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): We tried to access the population in different ways – Telehealth, many things, encourage them to come in, encourage vaccination, access to vaccination. We created a special pediatric clinic on the weekends to decrease exposure to help those families. Uhm many attempts, uhm that, that I think made a difference for a few… No attempt that was, amazingly powerful on a huge community level just because that initial fear was so hard to overcome.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=367.0,407.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/24","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): I can imagine. Okay. And so what… you mentioned some innovative strategies that were employed to manage the limited resources and ensure continued patient care, one being the second IPS team, also telemedicine visits. Uhm any other innovative strategies that we…\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=407.0,427.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/25","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Basically, extreme flexibility. Uhm, you know? So being in charge of administrative and scheduling, I would say every night redoing the schedule to make sure the patient populations were taken care of. And it just takes extreme flexibility from a provider standpoint when it's stretched out residents and it's already hard, but a lot of beautiful resiliency too at the same time. But I think, I mean, most of the innovation was people willing to do what they needed to do even if it wasn't what was on their schedule or what their rotation was or the patient they were supposed to see. I mean, that – the innovation was constantly innovating every moment of every day.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=427.0,476.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/26","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): That's beautiful. Okay. So any changes that have from that period that have stayed in place\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=476.0,484.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/27","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): More telehealth now, I think, which we attempted and you know, and tried protocols during that period. Uhm… you know, some of the– the flexibility and relooking at how we can access patients, there was even some, like, “can we go to their home and give them a COVID vaccine?” And now a little more, you know, accessing at home, you know, providing resources. I think it highlighted the need for the Advanced Primary Care team, which we still have, which helps patients overcome barriers, navigate the health care system, which is so challenging. I think a lot of those things were highlighted and then built upon more so because of COVID.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=484.0,523.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/28","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Gotcha. Okay. Can you describe a moment if you're willing, a time that felt especially overwhelming or powerful during that time?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=523.0,539.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/29","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): So again, I'll say it was the extremes. So if I can describe two...They're very, uhm… Not being an anxious person and not… Nothing ever really overwhelmed me. I, I will never forget, like because I realized people do this, but I didn't.. Driving to work just feeling like you're choking, crying, like, many days. And it's, it– it was not a normal feeling. I know people do that, and I'm not someone but it was so I mean, just constantly working, constantly trying to, you know, take care of populations, reassure people. Horrible things happening in our physician population, both residents and providers, and trying to walk them through that. And so I remember that despair. I mean, it was there. On the other side, I vividly remember the beauty, which the in everything that happens, being in a faculty meeting. And I think it was Dr. Ravi was talking about one of the residents when it started. And they were so concerned about making sure that she was gowned and gloved appropriately to make sure she was safe when they're tired, stressed out residents. And that was the beauty of it. So to me, in everything bad and hopeless, there is still beauty. And there was plenty of beauty, even though it was horrible. And I think that those are the vivid memories that, that stay with me.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=539.0,626.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/30","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Nice. And so what kept you going during those times?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=626.0,631.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/31","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): My family (small break while interviewee gathers self) I just felt very selfish. You have so much isolation at home and I have such a beautiful, wonderful family, and they kept me going. And my parents, I told 'em, I can't see you. I don't want you to get COVID. And they're like, that's nice, but no. So it's just like all these resources and support the beauty of the residents, of our provider population, of the community we've created here. But there's also some guilt. There was some really bad things going on. You feel bad. So I would say my family and our community here, it's a beautiful community. It still is.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=631.0,671.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/32","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Okay. And so did this experience shape the way that you practice medicine now?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=671.0,679.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/33","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Yeah. Uhm I mean, I think I always have, but it just highlights too what people are going through. It highlights not knowing what people are going through even if they're a little difficult to deal with that day or frustrated or angry or– uhm and I think I just always remember that. I mean, some of the things that you just can't imagine that people are dealing with, then they'd be calling you, and they would be dealing with them. And, you know, just other barriers and, you know, stuff that we wouldn't even think about, like Fozia telling me that, you know… everyone was getting and dying of COVID because, you know, in Pakistan, they don't wanna move the body, and they have to bless the body, and they can't get it back if they die from COVID and just, I mean, stuff that you wouldn't even think about. Uhm just highlighted the challenges of the human condition, but, again, the beauty and the support that's there.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=679.0,737.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/34","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Excellent. And do you think that the system is better prepared now for another event that would happen?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=737.0,745.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/35","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Yes, I do. I mean, I think we've been through it, so we can go through it. Are you ever really prepared? No. That's why people have to rise to the occasion, right? Everything's different. But I think there are certain policies in place and procedures that will help assist, but I don't think anyone can foresee the future. And I think it takes those few people to rise to the occasion and to lead and to stay positive. And so a little more prepared.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=745.0,779.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/36","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): And so if you could tell the public one thing about what it was like to work through the pandemic here, anything else you'd like to share?\n\nWiemers (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=779.0,788.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/37","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): No, I would just, again, challenging but resourceful. We were very blessed. It was very much a teamwork and community effort. And I think that's how we could overcome barriers. And I think that there were many lives that were touched by many of our providers, which is the whole reason we do this job.\n\nRamos (","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=788.0,813.0"},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472/transcript/95016/annotation/38","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"): Awesome. Thank you so much, Dr. Wiemers.","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3695/collection_resources/174072/file/313472#t=813.0,815.32227"}]}]}]}