{"@context":"http://iiif.io/api/presentation/3/context.json","id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/iiif/9882j6b65k/manifest","type":"Manifest","label":{"en":["Dr. Carol L. Henwood"]},"logo":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/246/original/CenterForHistoryFamilyMedicine_2c_RGB.png?1773344256","metadata":[{"label":{"en":["Rights Statement"]},"value":{"en":["\u003cp\u003eThis item is protected by U.S. copyright and related rights. It is being made available by the Center for the History of Family Medicine as its rights-holder for noncommercial use, including sharing and adapting the work. No permission is required for noncommercial use so long as attribution is provided. All other uses require permission from the Center for the History of Family Medicine.  Disclaimer:  The views presented in this broadcast are the speaker’s own and do not represent those of CHFM or the AAFP Foundation. The information presented is for general, educational, or entertainment purposes and should not be considered legal, health, financial, or other advice. \u003c/p\u003e"]}},{"label":{"en":["Date"]},"value":{"en":["2015-10-19 (created)"]}},{"label":{"en":["Type"]},"value":{"en":["Oral History"]}},{"label":{"en":["Format"]},"value":{"en":["audio file"]}},{"label":{"en":["Keyword"]},"value":{"en":["family medicine","family physician","American College of Osteopathic Family Physicians Archival and Historical Committee"]}},{"label":{"en":["Subject"]},"value":{"en":["Carol L. Henwood, DO, FACOFP (personal name)"]}},{"label":{"en":["Language"]},"value":{"en":["English (primary)"]}}],"requiredStatement":{"label":{"en":["Attribution"]},"value":{"en":["\u003cp\u003eThis item is protected by U.S. copyright and related rights. It is being made available by the Center for the History of Family Medicine as its rights-holder for noncommercial use, including sharing and adapting the work. No permission is required for noncommercial use so long as attribution is provided. All other uses require permission from the Center for the History of Family Medicine. \u0026nbsp;Disclaimer: \u0026nbsp;The views presented in this broadcast are the speaker\u0026rsquo;s own and do not represent those of CHFM or the AAFP Foundation. The information presented is for general, educational, or entertainment purposes and should not be considered legal, health, financial, or other advice.\u0026nbsp;\u003c/p\u003e"]}},"provider":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/aboutus","type":"Agent","label":{"en":["Center for the History of Family Medicine"]},"homepage":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/","type":"Text","label":{"en":["Center for the History of Family Medicine"]},"format":"text/html"}],"logo":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/organizations/logo_images/000/000/246/original/CenterForHistoryFamilyMedicine_2c_RGB.png?1773344256","type":"Image"}]}],"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collections/default_thumbs/000/003/490/small/99a7dba6bcf58e616716a67ff93a.png?1760558877","type":"Image","format":"image/png"}],"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014","type":"Canvas","label":{"en":["Media File 1 of 1 - Carol_L._Henwood__DO_October_19__2015.MP3"]},"duration":1773.568,"width":640,"height":360,"thumbnail":[{"id":"https://d9jk7wjtjpu5g.cloudfront.net/collections/default_thumbs/000/003/490/small/99a7dba6bcf58e616716a67ff93a.png?1760558877","type":"Image","format":"image/png"}],"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/content/1","type":"AnnotationPage","items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/content/1/annotation/1","type":"Annotation","motivation":"painting","body":{"id":"https://aviary-p-centerforthehistoryoffamilymedicine.s3.wasabisys.com/collection_resource_files/resource_files/000/295/014/original/Carol_L._Henwood__DO_October_19__2015.MP3?1760538504","type":"Audio","format":"audio/mpeg","duration":1773.568,"width":640,"height":360},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014","metadata":[]}]}],"annotations":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/transcript/85335","type":"AnnotationPage","label":{"en":["Dr. Carol Henwood Interview Transcript [Transcript]"]},"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/transcript/85335/annotation/1","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"1\n\n2\n\n3Archival \u0026 Historical Committee\n\n4October 19, 2015\n\n5Hyatt Regency Orlando\n\n6Orlando, Florida\n\n7\n\n8Interview with\n\n9Carol L. Henwood, DO, FACOFP dist.\n\n10(ACOFP President 2014-2015)\n\n11\n\nCommittee Chair: Today is Monday, October 19th, and we’re at the Archival Committee\n\nMeeting. We’re interviewing our Immediate Past President Dr. Carol\n\nHenwood. We’re very happy to have you here today.\n\nDr. Henwood:Thank you. Happy to be here.\n\nCommittee Chair: What was your presidential theme this past year?\n\nDr. Henwood:I really didn’t have one theme. With the permission of our Past President,\n\nDr. Jeffrey Grove, I had three initiatives, two of which he let me start in the\n\nform of taskforces six months before I actually became the President; and\n\nthey were the Taskforce for Enhanced State Society Services, Taskforce for\n\nEnhanced Student Chapter Services, and the third one was the ongoing\n\nQuality Markers program, which the ACOFP has had since about 2009. The\n\nreasons for these three were things that I gleamed in travel when I was the\n\nVice President. You go to the states and you hear and see some of their\n\nstruggles and some of their questions and so I thought that we needed to\n\nhave some specific initiatives to not only be there for our struggling\n\ncurrent state societies but with the idea of forming new state societies. At\n\nthe time, there were 1,100 members who practiced in states where there\n\nwasn’t an ACOFP state society and in other states there were 50 members,\n\nso we came up with the idea of regional ACOFP state societies and then\n\nreally spent a significant amount of time enhancing the things that we do\n\nfor our state societies. I had conversations with the state society president,\n\nand available officers; we talked about the single accreditation, how to\n\nhave a good state society and we talked about bylaws and what your\n\nExecutive Director or staff person needed to do. We talked about how we\n\nwere going to support the state societies in CME. The AOA was changing\n\nhow they were allocating CME, specifically specialty credit CME, and so\n\none of those was a conversation about that and what we the ACOFP would\n\ndo in cosponsoring all the programs so that attendants at their\n\nconferences would get their credits. We spoke about our Quality Markers\n\nprogram and the new version of it and about the ACOFP participation in\n\nFamily Medicine for America’s Health, which is an initiative that we’re\n\ninvolved in with the members of allopathic family medicine. The overall\n\ntheme was communication and support. The Taskforce for Student Society\n\nServices actually did the same thing for the students. More\n\ncommunication, more engagement, more student participation on the\n\nnational level. We traveled to the various schools so we can talk about\n\nfamily medicine, hopefully engage more people to become family\n\nphysicians. These have transitioned now under Dr. de Regnier’s rein into\n\ncommittees, so I felt that what we had started still has a life. We need to\n\ncontinue to support our states. We need to explore and encourage more\n\nregional state societies, for our members to have a place they can call their\n\nosteopathic home and have help with CME among other things.\n\nCommittee Chair: You’ve had quite a few accomplishments. Which one would you say was\n\nyour biggest accomplishment?\n\nDr. Henwood:So none of those. I guess it just turned out of necessity and out of the\n\nsupport that my board and other people gave me. So in the single\n\naccreditation system, the ACOFP, like many of the other colleges, had some\n\nconcerns about unintended consequences in the MOU. When we came to\n\nthe House of Delegates, we came prepared with talking points, with an\n\nalternative resolution to adopt, with meetings that we were holding\n\noutside of the reference committees, to get people thinking about some of\n\nour concerns. I was proud of how prepared we were. We were not\n\nagainst the whole thing but brought forth cautious statements such as: Well, have you considered this and what about our certification boards\n\nand what about maintaining the osteopathic profession? We had several\n\ncolleges, other colleges, and several state societies sign on to our\n\nresolution. As it got closer and closer, I felt like the 300. Have you ever\n\nseen that movie where 300 went against thousands and thousands, yet the\n\n300 were victorious? And my board really held me up. They lifted me up\n\nsaying, “You can do this. You can stand up there. You can be our voice.” So\n\nwhen our resolution was not adopted, I went to the microphone at House\n\nof Delegates and said that: “As the elected,” still emotional about this,\n\n“representative of the ACOFP and spokesperson for those other folks that\n\nwe pledged to work tirelessly for the betterment of the AOA, our residents,\n\nand students.” And I turned around with my head down to try not to cry,\n\nand I sat down and then there’s a standing ovation at the House of\n\nDelegates and I was overwhelmed at that point that people thought that\n\nwe stood up but we came back to the fold. So that was my biggest\n\naccomplishment and I didn’t even think it was - - I thought it was my\n\nfailure. I have received cards and emails thanking me for reuniting the\n\nprofession and so I didn’t mean to have that be my thing, but I felt like for\n\nmy year I was the voice of the ACOFP in a professional and passionate\n\nway.\n\nCommittee Chair: What did you feel was your most important mission?\n\nDr. Henwood:Well I think mission and initiatives are two different things, so my mission\n\nhas to do with our Quality Markers program because my niche has always\n\nbeen practice management. Quality Markers program, which has gotten\n\nbetter and better, is a service that I feel that organizational medicine is\n\nresponsible for, to support the in-practice physician, to help them with\n\ntheir quality reporting, to help them with knowing how to do coding and\n\nbilling, to help them with the day-to-day operations so that they can do\n\nwhat they do best, which is treat their patients and not have to be bogged\n\ndown with the very onerous governmental things. And so we continue\n\ntoday to have our Quality Markers program and my mission is still that, is\n\nto support the in-practice physician. So that’s been my mission and now\n\nwith the new macro after the SGR was repealed, we got what we wanted.\n\nBoy did we get what we wanted, so we didn’t anticipate necessarily all the\n\nnew quality reporting that people are going to have to do, so the mission is\n\never more important. We’re now in the process of working with the AOA\n\nto move our Quality Markers program out to other specialty colleges so\n\nthat we can support our colleagues in other specialty colleges so they can\n\ndo the same thing through their specialty college leadership. So that’s my\n\nmission to make it easier for family doctors and other osteopathic\n\nphysicians to do what they do best.\n\nCommittee Chair: What was your biggest disappointment?\n\n\none thing.” I tell them, “The one thing that you can do is be the best\n\nosteopathic student that you can be and look for osteopathic focused\n\nresidencies. For the residents, the one thing that you can do is to be the\n\nbest osteopathic resident you can be and encourage students to seek\n\nosteopathic focused programs.” And for the AOA as a whole, the ACOFP as\n\na whole, we’ve got to be the best organization that we can be and be a\n\nplace where people are drawn to be our actions and our offerings.\n\nCommittee Chair: How did you address the issue of membership during your year?\n\n\nCommittee Chair: I know you’ve done a lot. You’ve traveled. You’ve held state societies\n\nforum. You were the face of the ACOFP for a year, which is amazing. How\n\nmuch communication took place from you as president and the\n\nmembership at large?\n\n\nfor counsel, for institutional memory, the President to be that face but to\n\nknow that if I needed anything, I could always text, call, didn’t matter\n\nwhen, and the President-elect is learning. I tried to include Kevin in\n\neverything that we did. For about six months, we had a Sunday night call\n\nwhere I would just talk about what we did all week and just make sure he\n\nwas onboard with everything. As far as the board itself, I instituted a\n\nweekly Saturday morning email called A Week in the Life of the President\n\nand I did it for all 52 weeks just to say what I did. So I’d say, “Well on\n\nMonday, Kevin and I had a conference call with X. On Tuesday, I spoke\n\ndirectly to the ACOI President regarding this. On Thursday, we signed on\n\nto these letters through our Washington office,” so just to really be\n\ncommunicative to the rest of the Board but also to give people an idea of\n\nwhat it takes to be the President. I would talk about if there was an issue\n\nhow we handled it so one day when they’re hopefully in the chair that\n\nthey’ll have some things to draw on. Remember when Carol had this and\n\nshe did this? And not necessarily have to do it how I did, especially if what\n\nI did didn’t work out so well. Our whole board, we are a family. When I\n\nfirst came on the board, Glenn Miller who was the President said, “this\n\nboard are my best friends”. I was looking around the table at the time at\n\nthe incredible diversity and that people at the table did not have a lot in\n\ncommon. But when it came to supports and involvement, and you spend\n\nall your time with them because we have so much to do, this board are my\n\nbest friends. My best friend is Kevin de Regnier and my second best friend\n\nis Jeff Grove. We’re just best friends because we’re family. It’s how we\n\nwork together, and Kevin has continued the Week in the Life as well and\n\neven though he has a different style than I do, it’s still a great\n\ncommunication piece because I may not know what he’s doing. I knew\n\nwhat I did, so I read it all the more and say, “Wow, Kevin had a really busy\n\nweek this week.” But it keeps everybody on the same page about what’s\n\ngoing on.\n\nCommittee Chair: So share with us how you managed the budget as president.\n\n\nare 16,000 of those that are certified, not by the AOBFP. Not all of those\n\npeople are full dues paying members of the organization, but more and\n\nmore, we hope, are coming back to the fold.\n\nCommittee Chair: You touched upon some of the activities you did with the students and\n\n\nthing, but these things have to happen for this to be the best thing and the\n\nACOFP is standing up for that.“\n\nCommittee Chair: So one last question. What would be your fondest memory of your\n\npresidency that you will always remember?\n\nDr. Henwood:There are too many, and actually I think this was stuff that had occurred\n\nnot all that long ago in private. So the board gives the president a gift and\n\nit usually occurs at the banquet but my gift was broken when it was my\n\noutgoing banquet. So this thing comes from FedEx and it’s a crystal\n\nmicrophone, kind of what you see on The Voice, the microphone, and it\n\nsaid my name and it said, “The Voice of Osteopathic Family Medicine.” So\n\nI’m crying in my office because my board thought that I did a good job if\n\nthat was their gift to me. So it’s wonderful. That was probably my fondest\n\nmemory, but our retreat was great and all the hard work we did as a group\n\nwas great, so I couldn’t have been more honored to have been the\n\npresident of the ACOFP. It was the highest honor ever.\n\nCommittee Chair: Well thank you so much for coming and sharing your memories with us.\n\nDr. Henwood:You’re welcome.\n\nCommittee Chair: It’s amazing to interview you. Thank you so much.","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014#t=0.0,1773.568"}]},{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/transcript/85336","type":"AnnotationPage","label":{"en":["Interview Summary of Dr. Carol Henwood [Transcript]"]},"items":[{"id":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014/transcript/85336/annotation/2","type":"Annotation","motivation":"transcribing","body":{"type":"TextualBody","value":"Interviewee: Carol L. Henwood, DO, ACOFP President, 2014-2015\n\nInterviewees: Archival \u0026 Historical Committee\n\nDate: October 19, 2015\n\nLocation: Orlando, Florida\n\nIn 2014-2015, Dr. Carol L. Henwood came into the office of ACOFP president with three initiatives. These were Task Force for Enhanced State Society Services, Task Force for Enhanced Student Chapter Services and the on-going Quality Markers Program. She explains, “As I traveled to the states as vice-president, I realized that we needed to have some specific initiatives for our struggling state societies as well as forming new societies. At that time, there were 1,100 members practicing in states without a ACOFP society to help them. So, we established some regional societies.” \n\nThe Student Task Force’s emphasis is on more communication, more engagement and more student participation at the national level. She and other ACOFP officers visited any school that offered an invitation to speak. They worked with the National Student Board as well as the Student Governor. Many of these conversations centered on the implications of the upcoming single accreditation system.\n\nWorking with the AOA, Dr. Henwood hopes to see the new version of the Quality Markers Program being used by colleagues at specialty colleges. Because of her own interest in practice management, she believes that this program offers value assistance to in-practice physicians in their day-to-day operations which are demanding even more quality reporting. \n\nRepresenting 23,000 osteopathic family physicians, students and residents with 16,000 of them certified, Dr. Henwood felt that her year as president allowed her to be their voice in a “professional and passionate way” even if they were not all dues paying members of ACOFP.","format":"text/plain"},"target":"https://centerforthehistoryoffamilymedicine.aviaryplatform.com/collections/3490/collection_resources/162255/file/295014#t=0.0,1773.568"}]}]}]}